We are having intermittant issues with our backup failing and have been unable to locate the cause. We get the following messages:
Job Log for Daily Back Up
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Completed status: Failed See error(s)
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Job Information
Job server: SBSSERVER
Job name: Daily Back Up
Job started: 23 April 2013 at 23:00:03
Job type: Backup
Job Log: BEX_SBSSERVER_01028.xml
Job Operation - Verify
Drive and media mount requested: 24/04/2013 00:44:19
Device and Media Information
Drive and media information from media mount: 24/04/2013 00:44:20
Drive Name: PAW Backup
Media Label: B2D000686
Media GUID: {a0d8e260-458c-4447-8d93-26fd6f841ac4}
Overwrite Protected Until: 01/01/1900 00:00:00
Appendable Until: 31/12/9999 00:00:00
Set Information - C:
Verify Set Information
Verify of "C: "
Backup set #1 on storage media #1
Backup set description: "Daily Back Up"
Verify started on 24/04/2013 at 00:44:20.
Verify Set Detail Information
Drive and media mount requested: 24/04/2013 00:47:25
Drive and media information from media mount: 24/04/2013 00:47:26
Drive Name: PAW Backup
Media Label: B2D000687
Media GUID: {389c6a94-a1f5-4017-8eaa-b1621325c139}
Overwrite Protected Until: 01/01/1900 00:00:00
Appendable Until: 31/12/9999 00:00:00
Verify completed on 24/04/2013 at 00:48:02.
Verify Set Summary
Verified 872 files in 15 directories.
Processed 6,408,792,086 bytes in 3 minutes and 41 seconds.
Throughput rate: 1659 MB/min
Set Information - F: Data
Verify Set Information
Verify of "F: Data"
Backup set #2 on storage media #2
Backup set description: "Daily Back Up"
Verify completed on 24/04/2013 at 02:00:07.
Verify Set Summary
Verified 214523 files in 31953 directories.
Processed 124813279246 bytes in 1 hour, 11 minutes, and 57 seconds.
Throughput rate: 1654 MB/min
Job Completion Status
Job ended: 24 April 2013 at 02:00:07
Completed status: Failed
Final error: 0xe00084c8 - The backup storage device has failed.
Final error category: Backup Device Errors
For additional information regarding this error refer to link V-79-57344-33992
Errors
Click an error below to locate it in the job log
Verify- F: Data
Storage device "PAW Backup" reported an error on a request to read data from media.
Error reported:
Insufficient system resources exist to complete the requested service.
V-79-57344-33992 - The backup storage device has failed.
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Full Job log is attached.
The data we are backing up does not exceed the size of the backup disc.
The back up disc is a freecom toughdrive 160gb.
We are using Windows SBS 2003 with Symatec Backup Exec 12.5 rev 2213.
We have tried following the link and removing the B2D files as suggested, this has made no difference.
On checking the disc after receiving the failure message, it appears that the backup is complete and it is just the verification that has failed.
Any suggestions that anyone may have of how to resolve this issue would be appreciated.
Thanks
Rachel