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Slow backups using Backup Exec 2012

I need a solution

 

I am having extremely slow backup times with my new set up for backups.

I have an open ticket with tech support but no luck fixing it so far.

What kind of throughput are others getting? 

Our set up:

-          Windows 2008 R2 Server (production file server)

-          Source files located on Directly Attached Storage device that is connected to the same server that is running backup software

-          SpectraLogic T50e Tape Library with one LTO-6 tape drive is connected directly to same server that is running backup software (connected using fibre to HBA card on server)

-          Backup software is Backup Exec 2012 (new install)

-          Trying to back up over 2TB of data located on DAS device

We ran the following testing scenarios:

Note: G drive is the DAS device

#1 Backed up Public and User folders located on G drive to tape.

-          This backup was approximately 2.3TB and took 38 hours 19 min to complete.

-          According to Backup Exec, the throughput was 1,015 MB/min

#2 Used ITDT program to test the tape drive

-          Ran a write test to a tape and was getting 149 MB/sec write speeds

#3 Ran a test backup with Anti-Virus installed on the server

-          Backed up G:\Image to Tape

-          172 GB backed up in 1hr 32min 32 sec

-          Throughput was 1902 MB/min

#4 Ran a test backup without Anti-Virus installed on the server

-          Backed up G:\Image to Tape

-          172 GB backed up in 1 hr 17min 45 sec

-          Throughput was 2263 MB/min

#5 Ran a test backup without Anti-Virus installed on server from different source

-          Backed up D:\Test to Tape (same files as G:\Image)

-          172 GB backed up in 1 hr 14 min 50 sec

-          Throughput was 2352 MB/min

Set up a Disc Storage device using Backup Exec on the D drive of that same server for testing

#6 Ran a test backup to Disc Storage

-          Backed up G:\Image to Disc

-          172 GB backed up in 1 hr 7 min 50 sec

-          Throughput was 2595 MB/min

#7 Test copying speed from OS (not using backup software)

-          Set up a folder D:\Test copy

-          Copied G:\Image to D:\Test copy

-          172GB copied in 11 min 13 sec

I am running out of ideas.


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