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Job hangs with the following warning: "Please Insert Media by Creating an Import Media Job"

I need a solution

I'm trying to run a backup job to a robotic library that has the following media lables

  • MEDIA001
  • MEDIA003
  • MEDIA004
  • MEDIA005

Medai 1-5 have all been assigned as 'scratch' media and all the tapes have been erased.

When I kick my backup job off, the job status goes to 'Queued' and then I get the following warning

"Please insert media "MEDIA098" into the robotic library by creating an Import media job.  If the media does not have a bar code, click Options on the Import Job Properties, and select 'Auto-inventory after import is comleted'

I haven't used the "MEDIA098" for several months so there should be no reason why Symantec Backup Exec is requesting this media.  I am NOT trying to write to this media.  I tried stopping/resarting all Backup Exec services hoping that it would flush out whatever memory it had of "MEDIA098", however the job is still requesting to import "MEDIA098".

Out of frusteration, I tracked down MEDIA098 and went ahead and imported it, hoping it would resolve the issue, but Backup Exec is STILL requesting this media even after importing.

Please help!


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