Here's the scenario:
I have 2x BE 2010 R3 Media Servers.
One, called BACKUP which backs up all the data daily to disk.
O/S Windows Server 2008 R2 Standard SP1
BE 2010 R3 - when I run LiveUpdate there is nothing to update, so I assume patched.
Another Media Server called BK1, which once a week, remotely backs up all the BACKUP servers to-disk backups, on to tape.
O/S of BK1 is Windows Server 2003 R2 Standard, SP2
BE 2010 R3 - when I run LiveUpdate there is nothing to update, so I assume patched.
They are both on the same domain.
My problem is this. Backups have recently started failing. So the first thing I always do with failures, is to perform a LiveUpdate. (nothing to update, which is fine). Then I push remote agents out ("Install Agents and Media Servers on Other Servers" - because I want to check for updates to the Remote Agent.
My problem is this:
When I remote push the agent from Media Server BK1 (the one that does a weekly backup to tape of the daily to disk backups) to Media Server BACKUP (the one that does the daily disk backups) it reports this error:
"Install has detected a previous version of Backup Exec on BACKUP. In order to install Remote Agent for Windows Systems (Version 2010) on BACKUP, please uninstall the previous vrsion of Backup Exec and run the setup again."
I hope you appreciate, that the server BACKUP is doing its job which is backing up data daily. I don't wish to uninstall it - it is meant to be there.
I have tried searching through this forum for this specific fault, but either it is unique, or my method on searching criteria is wrong.
Please can anyone come up with any ideas?
Many thansk,
Sarah