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Catalog Fails on Old Media

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I need a solution

I am having a hard time getting a catalog of some old tapes to complete.  I have three DLT IV tapes in total containing old exchange data.  I load the full tape and can perform the inventory without issue.  I then perform a catalog with the following settings: Unchecked both "Request all media in the sequence for catalog operations" and uchecked (Use storage-based catalogs).  I have actually tried all variations of these.

The catalog runs and I can see it reading the tape as it is displaying the mailboxes in the status area.  After two hours and 38.2GB later it throws an error:

 

Job ended: Saturday, September 22, 2012 at 3:58:50 PM
Completed status: Failed
Final error: 0xe0000900 - The requested media is not listed in the media index and could not be mounted. To add the media's catalog information to the disk-based catalogs, run an inventory operation on the media and resubmit the Catalog operation.
Final error category: Backup Media Errors

For additional information regarding this error refer to link V-79-57344-2304

 

Click an error below to locate it in the job log

Catalog- \\CORREO\Microsoft Exchange Mailboxes 

The media operation was terminated.



Catalog

V-79-57344-33861 - The media operation was terminated by the user.

I have tried recreating the catalogs folder, ran the BEUtility to set the media operations to prompt (I actually never get prompted to change tapes).  Getting a little frustrated as it cannot be this difficult to read an old tape.  I see the data I want when it is cataloging it, I just can't get it off the tape!

Any help would be greatly appreciated!

Thanks, Grant

P.S.:  I opened a case as well but I am running out of time.

 


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