I am currently using BackupExec 2010 R3 with Exchange Archive Option enabled and archiving messages OK.
I've overcome several hurdles for local install/configuration of the Outlook plug-in on user computers (GPOs to address issues with AutoArchive, Cached Exchange mode, and Outlook Anywhere).
I'm now trying to get this to work in my Citrix XA6 environment, but despite my GPO, Outlook detects that it is running on a terminal server, and therefore disables Cached exchange mode, and grays out the checkbox for it. This makes sense, since we have a farm of several servers, and I'd prefer not having to manage large OST files in roaming profiles.
However, the Outlook plug-in to allow access to vault stores in Outlook will not work if Cached Exchange mode is disabled. I found this thread in these forums:
https://www-secure.symantec.com/connect/forums/remote-desktop-terminal-server-offline-vault-or-vault-cache-without-cached-exchange-mode-back
According to the post, it appears that the user is also using the BE Exchange Archive option (and, not the full blown Enterprise Vault product). But, the accepted solution involves accessing the EV admin console to configure some policies.
Is this possible using the BE Exchange Archive option? Is it even possible to accomplish this goal in my environment, or do I need the full blown EV product? Using BE Retrieve is ok, but, my users prefer having access to archived items from within Outlook and using an equivalent interface to the existing method they use to mount and access PST files.