I need a solution
Hi all, I am trying to backup a remote exchange 2010 server from media server, but whenever i tried to expand the remote server it gives an error saying "could not connect to the server servername. a network connection caused the problem." but when i go back to remote server, i can only remote agent crashed. this happens everytime. remote agent on both the servers are same version, i tried reinstalling with no luck. it is working fine for another remote server. but not for this one where exchange 2010 is installed. this is driving me crasy.
Here are the issue log in windows server 2008 R2
Faulting application name: beremote.exe, version: 14.0.1798.0, time stamp: 0x4f1e02d7
Faulting module name: bedsxese.dll, version: 14.0.1798.0, time stamp: 0x4f1e02b9
Exception code: 0xc0000005
Fault offset: 0x000000000001aa45
Faulting process id: 0x16cc
Faulting application start time: 0x01ce9a5d3fa7d4ce
Faulting application path: C:\Program Files\Symantec\Backup Exec\RAWS\beremote.exe
Faulting module path: C:\Program Files\Symantec\Backup Exec\RAWS\bedsxese.dll
Report Id: 9e1b83d3-0650-11e3-a420-782bcb6f546b
By the way, this issue was happen in 8/14/2013 after some windows update patches, so I'm trying to uninstall the all patches, it does not work yet, but it is very weird, the same thing can not be happen in other server with the same platform. Can someone please help. symantec support is no use on this issue. thanks