Hi,
I have newly configure a hyper-v failover cluster that build up with two host (win server 2012) and 5 vm (win server 2012). When I try to use the backup exec 2012 v-ray (win server 2008) to backup these vm inside csv. I getting error that related to vss. Below is the backup exec error code and event viewer error code:
Backup Exec Error Code:
- Snapshot Technology: Initialization failure on :"VRTSRV::\\cluster_name\HYPER-V?HA?VM\vm_name". Snapshot technology used: Microsoft Volume Shadow Copy Service (VSS).
V-79-10000-11230 - VSS Snapshot error. The Microsoft Volume Shadow Copy Service (VSS) snapshot technology that you selected does not support snap technology for this volume. Select another snapshot technology, and then run the job again.
Event Viewer Error code in Hyper-V Host:
Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005, Access is denied.
. This is often caused by incorrect security settings in either the writer or requestor process.
Operation:
Gathering Writer Data
Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {9c4082f1-950d-4df5-87b4-e67bf0f37754}
Does this issue related to the VSS or Symantec Backup Exec V-Ray unable to backup Hyper-V Cluster CSV volume?
Anyone know what's wrong for my setting? Thanks if you guys can help me on this issue.