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Unable to make Tape storage work with BE 2012

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I need a solution

Hello,

We are trying to setup a BE 2012 ( evaluation version ) to allow data backups on to tape drives.

Running BE 2012 on windows 8 server.

We have a Dells PV LT2000 connected to the server via SAS interface. We have a Robotic library with 12 LTO6 tape drives .

Under Slots , I can see the tape drives labelled with barcode labels , however tape drives are showing "0 bytes capacity"

Things I have checked/done :

* Tape drivers are installed.

* Autochanger drives are native to Windows , hence shows Unknown Autochanger device in Device Manager

When i try to clean the Tape Drive , it gives error. Export/Import and "Inventory now" both give errors.

Before we installed Windows 8 on the server , it had linux with Baculla. I had labelled Tape drive then and ran some checks on the tape which were a success.

Post that we decided to drop Baculla and go ahead with BE 2012. However , I am unable to make tape work with BE 2012

Followed tape troubleshooting steps mentioned in the link and all seems to be fine.

http://www.symantec.com/business/support/index?pag... 

I am not sure if I missed out anything or the issue is due to using bacula on tape drives before putting then on BE 2012.

If yes , how do i change it default ?

I have attached screen shots in the thread.

Any help will be appreciated.

Thanks
 

 

 

 

 

 

 

 

 

 

 

 

 


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