Hi all,
The account I used to install BE2012 had the password changed. The same account is being used for services logon rights. After the password was changed, deduplication storage went offline.
So I went to Configuration and Settings -> Backup Exec Services and select Edit credentials. I filled up the data needed, and pressed OK. Afterwards I received the following error.
So new password was not applied, then I went to services.msc on the backup server and changed the passwords manually one by one, and changed the password of the account that were used on BE2012 from the corresponding menu on BE2012 console . I tried to do it again on BE2012 but I got the same error. Deduplication storage was still offline on BE2012 after manual password change.
After reading half of Google, I saw a post that suggests removing and readding the deduplication store would help the situation thus mending some wrong stuff that might have been in the database of deduplication so would the remove-add process fix those errors.
I have removed the deduplication storage from BE2012, the folders that were created by BE2012 are still where they used to be. I tried readding the storage and got this error:
The events on server after the error are :
Event ID:1 Source: spold
Event ID:1 Source:spad
Any help would be great.