BE 2012: Sharepoint Agent GRT backup fails with Final error: 0xe0001602 - Access is denied (SharePoint backup).

Hello Team,

I have found on backup exec 2012 backup of Sharepoint gets failed with error "0xe0001602 - Access is denied (SharePoint backup)."

If i perform Without GRT backup then it gets completed successfully.

But GRT enabled backup gets failed for sharepoint.

As per below symantec article this issue has resolved after installing Backup Exec 2012 Rev 1798 Service Pack 3.

Refer:-   http://www.symantec.com/docs/TECH210073

But even after service pack 3 installation also GRT enabled backup job for sharepoint is getting failed. Whats to do next????

Regards,

Santosh Pawar.