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How do I use this?

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I need a solution

I have tried to use this software with little or no success and have posted before after which I decided this is not the right software for us! However, I have been told to make it work...

Of particular interest (I use that term loosely) is disaster recovery.
Please do not post links to Symantec standard blurb as I have viewed this 100 times and find it totally useless.

Imagine if you will an office burning down, I would call that a disaster...
I have my offsite backups, phew.

What the hell do I do now?

The files are in an unreadable form so what do I install where in order to access the data?

Thanks for any help or advice you can give.

Sorry if I sound fed up but I have been frustrated by this for about two weeks now with no help from Symantec themselves.

 


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