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Backup Exec 2012 SP4 - Job ends with Completed status: Canceled

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I need a solution

Hello All,

I am looking for a solution to fix this pesky error I receive on a few jobs: Completed status: Canceled

The job was canceled because the response to a media request alert was Cancel, or because the alert was configured to automatically respond with Cancel, or because the Backup Exec Job Engine service was stopped.

I am hoping it is just an auto-response setting somewhere, but I cant figure out where. Seems that all the TECH notes relate to tape media which I have none.

This is the backup path: Windows 2003/2008 (Client-Side Dedup) >> Windows 2008R2 (Backup Exec 2012 SP4, CASO, DeDup Folder) >> 100Mbps WAN Connection to >>Windows 2008 R2 (MMS, DeDup Folder).

The job is Backup Server on CASO  then Duplicate to MMS and works for the other 6 jobs just not these two. The backup stage is completing successfully, just not the duplicate. Very strange since there is no tape device in  the loop. Also, the job engine has not stopped so, that's where I believe it must be a setting somewhere.


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