Backup EXEC cannot backup the files through storage

Hi All,

My situation as below,

A windows 2008 server, with symantec EXEC quick start edition 2012 installed, the D: drive space is on my storage device (Dell MD3200).

I'm trying to backup the files on this D: drive, all the job showing success with 0 byte file size. Same job works well for C: drive (local drive).

From the beginning, I would think my quick start edition does not support backup files on the SAS interface connected storage, then I go to software vendor and get a trial version of backup Exec with full funtion. But everything remains the same status.

Is there anybody know what the problem is? I'm expecting to get some answer with the email address: jack.sun@avantgarde.cn

Thank you.