Using Backup Exec 2012 agents. Upgraded main server to 2014 version with latest hotfixes. Copied from "\Program Files\Symantec\Backup Exec\Agents" -directory all contents to network share. Copied that contents to server A1 to the local directory C:\Install.
Local install at server A1 fails. Started "RAWSX64\Setup.exe". Everything goes smoothly, until it fails and this shows at log:
07-18-2014,10:28:18 : Action 10:28:18: InstallFiles. Copying new files
+ 07-18-2014,10:28:18 : FATAL ERROR: Error 1316.A network error occurred while
attempting to read from the file C:\Windows\Installer\Symantec Backup Exec
Remote Agent for Windows Systems.msi
07-18-2014,10:49:07 : Action ended 10:49:07: InstallExecute. Return value 3.
For testing purposes, I copied "Symantec Backup Exec Remote Agent for Windows Systems.msi" file to c:\Windows\installer -directory. What happens now?
+ 07-18-2014,11:34:45 : FATAL ERROR: Error 1311.Source file not found:
C:\Windows\Installer\Data1.cab. Verify that the file exists and that you can
access it.
+ 07-18-2014,11:49:30 : User: Are you sure you want to cancel?
07-18-2014,11:49:30 : Threw Exception: The value of argument 'buttons' (260) is
invalid for Enum type 'MessageBoxButtons'. Parameter name: buttons
07-18-2014,11:49:30 : Action ended 11:49:30: InstallExecute. Return value 3.
So, it is missing another file. I don't think user should have to copy all files manually to C:\windows\installer -directory. There is something wrong here. Not sure how to proceed, and need to upgrade all clients. Push-install from server didn't work.
Tried to uninstall old agent from Control Panel. It worked successfully.
Install 2014 agent locally again. Now it worked!
Do I have to uninstall all clients manually and duplicate this procedure?