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Problems with BUE and VMWare Backups

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I need a solution

I have been told that I will have a few project shortly to upgrade some of our clients to BUE2014. Awesome I say, time to play with it in my lab.
I download and install the trial, set it up no issues. Go to back up DC01 on ESX01 via vCenter. Fine, works great. Add DC02 on ESX02 to the same job, also via same vCenter. Can't quiesce the snapshot, backup fails.

First step was to remove and reinstall agent, no joy. Next I removed the VM from inventory, and even removed the ESX host from vCenter, still won't backup. Out of desperation, I re-initialised the DB on my vCenter appliance. Re added everything, and nope, still no love.

I removed everything from that ESX box, and re installed ESX. Ran up a brand new VM (Server 2008r2) installed VMWare tools and BUE Agent. Same error.
When I snapshot the machine directly from vSphere, while logged on as the service account used for the backups, no problems. Can create a quiesced snapshot and remove it without an issue.

Now, is this some kind of limitation with the Trial period, or is there some other issue going on?

I haven't tried backing up directly from the ESX host as of yet, but that kind of defeats the purpose


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