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BE2012 SP1a High Memory usage and hanged

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I need a solution

Current setup : -

Windows 2008 R2 SP1

BE 2012 SP1a ( CASO)

CPU : Quad Core

Ram :50 GB

Deduplication folder size : 30 TB

 

Windows 2008 R2 SP1

BE 2012 SP1a - Media server

CPU: Quad Core

Ram :50 GB

Deduplication folder size : 30 TB

 

When there are 6 concurrent backup running on the CASO on the Vmware virtual machines backup the memory usage will reached 100% and backup jobs will failed or backup server hanged. While backup of from the BE media server with 6 concurrent job on physical server via BE agent dont have this issue.

 

We have also disable the antivirus from scanning the BE processess , MS SQL databases and deduplication folder mount point based on symantec best practise.

Below are the technote that is related to my issue without any resolution yet other that restart BE server services after a few backup .

Beserver.exe is using up all available RAM(Memory) until the service is restarted in Backup Exec 2012
This issue is resolved in Backup Exec 2012 Service Pack 1a. (TECH186717)
http://www.symantec.com/docs/TECH189783
Article:TECH189783 | Created: 2012-05-25 | Updated: 2012-06-18 | Article URL http://www.symantec.com/docs/TECH189783

Backup Exec Server service (BESERVER) memory usage keeps increasing after every backup job.
Beserver memory leak even after applying sp1a
http://www.symantec.com/docs/TECH191511
Article:TECH191511 | Created: 2012-06-22 | Updated: 2012-12-26 | Article URL http://www.symantec.com/docs/TECH191511

 

 

 


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