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Final error: 0xe000fed1 - A failure occurred querying the Write status

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I need a solution

I have BAckup Exec 2012 Version 13.o Rev 2896 (64-bit) that has the Hyper-V agent installed.  I am getting these type errors:

Errors

Backup

V-79-57344-65233 - A0F0: Initialization failure on: "VRTSRV:\\CAS-VH2.cas.hsig.com\Hyper-V?Virtual?Machine\VCAS-IIS.:. Advanced Open File Option used: MIcrosoft Volume Shadow Ccopy Service (VSS).

Snapshot provider error (0E000FED1): A failure occurred querying the Write stsatus.

Check the Windows Event Viewer for details:

Write Name: MIcrosoft Hyper-V, Write ID: (66841CD4-6DED-4F4B-8F17-FD23F8DDC3DE), Last error: The VSS Writer failed, but the operation can be retired (0x800423f3), State: Failed during prepare snapshot operation (8).

 

Exceptions:

Backup - VRTSRV::\\CAS-VH2.cas.hsig.com\Hyper-V?Virtual?Machine\VHSIG-SP1

V-79-57344-38726 - Backup Exec failed to connect to virtual machine 'VHSIG-SP1' and was unable to collect the necessary metadata to restore individual application items. You cannot perform GRT-Enabled restores of application data from this backup.

 

I have looked at many of the suggested solutions but they do not apply..  Help please.

 

Thanks much

Cathy Adams

 


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