I need a solution
Hello guys,
Please could you help me with a Bexec issue that´s driving me crazy?
I have a Bexec 2010 R3, installed in a WIN 2008 R2 Standard enviroment.
All the backup process are working ok.
My problem is about a virtual machine restoration.
When I try to restore a VM the Bexec returns the following error:
The logon account that was provided does not have valid credentials.Ensure that the user name and password are correct, and then try again.
I don´t know what to do anymore. I'm troubleshooting that for 5 days without success.
The steps that I have done:
I followed the steps that Bexec suggested here -> http://entced.symantec.com/entt?product=BE&version=13.0.5204&module=eng-vm_vcb-restore&error=V-79-57344-39777&language=EN&build=Retail
I recreated the logon accounts too.
I have another BE server and the restore process is working. So I tried to copy the logon account but the issue persists.
There´s no issue regarding authentication because on "Resource Credentials" I tested the account and the result was sucessfull.
That´s it. I will appreciate some help about that.
Thank you.