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SDR Not showing disk layout

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I need a solution

Hi All,

I have never used the BE 2012 SDR to recover a complete server before.  I do run an SDR backup on a few of my servers though.  I have a test box I am trying to restore a SDR backup to.  I have made the recovery boot disk from within BE and created the .ISO file to burn a CD disk image.

The recovery disk boots and installs and starts the network drivers and I can see the BE media server.

I can see the recovery point on the media server I want to recover. I can select that recovery point and it brings me to the disk layout.

This is where I have trouble.  First the disk layout (Volumes) screen that shows first is blank. Under Preview I show my unformatted disk with no partitions.

So it doesn't matter if I check the box that says erase the partitions and replace or not.

If I go into advanced disk layout, it shows me what I believe is my orginal disk layout for the server I am trying to recover.  I can create partitions on the disk layout there.

When I return to the volumes screen it is still blank and I can not click "next" as it is greyed out.

I thought well maybe it doesn't have my raid controller driver loaded.  So I went out to the first screen and to utilitites and loaded the specific RAID controller drivers. Then went through the wizard steps again until I get to the disk congiuration, and volumes show blank still. If I go back into advanced I can again create and format partitions, but still no way to click next on the disk config screen to go further.

Since I have never run through this procedure before, I feel I must be missing some little thing that would let me continue.  But honestly I don't really know what to expect for any of these screens.

What I think I should expect in the disk config screen (I think it has been refered to as the quick view) is what my disk currently looks like.  This would then make the check box to erase what ever is showing and replace it with what the recover needs.  But in every case it doesn't show anything in this view.

Have I missed something some place?

Any help will be appreciated.

Sincerely,

Kevin Pulford

System Administrator

Harmon City, Inc.


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