Ultrium 920 not reading Tapes

Hi all,

We currently have the HP Ultirum 920 back-up tape drive, but are having issues when trying to read standard tapes.

The four LED lights on the front of the Tape are showing; Solid Green for ready, but the Tape & Drive are flashing orange.

The issue occured first time round when a standard tape would not eject correctly which has now caused the tape drive to become faulty.

Anyone else experienced the same Type issue?

regards

Nigel.