Backup Exec extremely slow - SEP 12.1

Hi guys,

Good morning,

I have in my environment an Windows Server 2K8 R2 with BU 2012 and SEP 12.1.4013 (I do not know exactly what it is) and my performance doing backups is very slow, really, a lot of (23 ~ 33MB/Min) and I know that the problem is SEP 'cause when i stop it (smc -stop) the rate increases for the normal speed (1.500 ~ 1.900 MB/Min)

I've already done the following instruction below:  http://www.symantec.com/docs/TECH61909

My settings of the SEP aren't management by me.

What can I do to solving it ?

Thanks for any reply. Sorry for my English.