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Can't rerun a duplicate-most-recent-full job in BE 2014

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Using Backup Exec 2014. The job was skipped (msg below) and I am not able to re-run the duplicate. If I right click on the job and say run now it is skipped again with the message:

e000e054 - The job was skipped because the source backup job is not present.

This is a similar situation to www.symantec.com/connect/forums/cant-rerun-duplicate-job-be-2014but not identical. In this case the backup stage is configured to duplicate the Most Recent Full Backup - as far as I understand it should be possible to re-run. The last full backup was successful, went to a disk that is online and is not due to expire for several weeks.

I have deleted and re-created the duplicate stage. Hoping to avoid deleting and re-creating the entire job.


Create diffenrent schedules for one Server backup

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I've to backup a folders in Linux Server. some folders have to backup in everyday and some folders have to backup once in a month.

easily i've schdeuled everyday backup. can you give me idea to create new schdeule for particular folders for same server.

take long time to backup restore

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I've scheduled Linux server to backup using Backup Exec 2012. backing up process is running perfectly.

I'm having a requirment to restore data. then i followed restoring process. under what do you want to restore step i've choosed File and Folder Backup. after that it shows that Querying for data. now it's passed 24 hours also. is it possible or abnormal ?

120px_Querying for Data.JPG

please advise me.

CASO licencing

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I need some help understanding the licensing structure if I choose to go the CASO route.  With one existing Backup Exec Server, do I need to purchase another Backup Exec Server license and the ESO option to add another server?  Or can I just purchase the ESO option?  Is there anything else I should be considering?

Thanks.

10777571

Backup set Retention

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Hi,

    I have Symantec Backup exec v-ray edition in media server. I have made a schedule Monday backup of VM machine to NAS at every Monday 11:00pm, in opinion of set keep 7 days and job completed at Tuesday around 03:00am. When one week past, backup job cycle will start 11:00pm, but media server will delete Monday backup set around 02:00am and job will stop by Symantec backup. Then I have change to keep 154 hours but retention time is not accurate before 11:00pm. How to solve or make retention to manual?

Regards,

YM user

Individual files and folders restoration using Backup Exec Agent for Hyper-V

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Hi,

I am using Backup Exec 2012 server and Backup Agent for Hyper-V in an environment where Windows Server 2012 is the hyper-V host. Also backup destination is Tape Drive. My question is, will I be able to restore individual Files and Folders of a VM from Tape Backup? Or do i need to restore entire volume to disk for getting individual files? Please help. Thanks.

Regards,

backup DMZ VM server - ports that need opened up

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We have Virtual server 2008 box sitting on our DMZ. I need to request the networking guys open ports so we can backup the VM. Can anyone advise on ports that need to be requested open for this to work. ? 

Thanks

bakup to tape always shows notification without success

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Dear Experts

I have BE2014 insalled on windows 2008 R2 x64 and connected to tape library .

I would like to perform a backup to tape as I am new in using Backup exec with Tapes I did the follwing steps:

1) select the tape and lable it with tape1

2) assign it in scrached media

3) I had clicked on inventory 

4) I configured robotic partitioins as default in the wizard ( robotic lib 1-11 and robotic lib 11-23) means two partitions as in the default configuration.

5)lastely I tryed to perform backup job -->backup to tape but it is failed with notification of (please insert media into the protral...) I respond with OK but the same notification returned again.

sometimes I get notification of please insert tape in robotic lib with command .

I am not sure about may above configuration and I dont know how to solve this problem .

Looking for your help 


Backup Jobs failing with error E000FE36

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Hello,

I am having an issue with my BackUp Exec. It is apparantly a well know issue, but non of the solutions I could find on the web worked for me.

So to start this is my system design at the moment:

Backup exec is 2014 version 14.1 rev 1786 64-bit, with service pack 1 installed. The software is running on a VMware virtualised Server 2012. The disk to which the data is being backeud up is an iSCSI target living on a Synology storage array.

Problematic system is a file share server running under Server 2012, where the disks with shared data are iSCSI targets also living on a Synology storage array (not the same as the backup one, they are different boxes).

The jobs fails on random files, no pattern that I can see. Originally I was backing up the entire shared folder (aroung 300GB) but when it all starder failing I split it down to smaller or larger chunks where I backup data by departments. As a reasult now I have around 10 jobs. This helped a bit as not majority or data is backed up, but still 2--5 jobs will fail with the E000FE36 error. Again random files, no patter and the same backup job will run ok the next day.

I have tried with AOFO switched on and of with Shadow copies storage enabled and disabled on th client server, pretty much any combinatin of properties I could have think of, but still no joy :(

Any ideas what might be the cause of this problem?

Beremote crashing

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Hi,

my BE 2014 SP2 is failing with the following error while backing up a virtual machine:

V-79-57344-3844 - The Backup Exec server could not connect to the remote computer. Ensure that a Backup Exec agent is installed and running on the remote computer. If a Backup Exec agent is installed, ensure that it is the correct version.

Remote Agent not detected on \\BACKUP.

In the BE server Windows event viewer i see the service failing:

Faulting application name: beremote.exe, version: 14.1.1786.1093, time stamp: 0x5487af63

Faulting module name: gvmomi.dll, version: 4.0.0.7050, time stamp: 0x52834fec

Exception code: 0xc0000005

Fault offset: 0x0000000000008a4c

Faulting process id: 0x10b4

Faulting application start time: 0x01d028fd0586d93f

Faulting application path: C:\Program Files\Symantec\Backup Exec\beremote.exe

Faulting module path: C:\Program Files\Symantec\Backup Exec\VMware\VixDiskLib\bin\gvmomi.dll

Report Id: 660378c0-94fd-11e4-92a5-009c029a8fba

This is happening all the time.

I've seen that there are a few technotes addressing this issue:

http://www.symantec.com/business/support/index?page=content&id=TECH217161

http://www.symantec.com/business/support/index?page=content&id=TECH216011

although it is not mentioned for BE 2014 SP2.

Whole server as well as it's agents are at the latest patch level.

Did anyone come across this issue?

Regards,

Jana

SLF Licenses

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Hello:

I just bought numerous licenses for Symantec BEX 2014, in this case a total of 4.  The plan is to install a backup server per site, per administrator to run and manage separately though all within the same larger network.  The SLF file produced combined all four licenses where each server now displays four licenses each giving the appearance that there are 16 licenses in total.  Is there a way to separate the SLF into four different files so I don't run into this issue?  Please keep in mind that my network does not touch the Internet so there's no way of commuinicating back to Symantec or anything of the like.

Thanks.

SLF Issue

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Hello:

Just bought 4 BEX 2014 licenses for 4 sites with admins to manage on their own...Because the SLF combines all 4 licenses, each BEX server shows 4 licenses each giving the false impression of using 16 licenses total.  How can I split the SLF into 4 separate licenses?  Network does not have Internet access nor will it in the future.

Thanks.

Backup 2014 Client Side Dedupe Assistance

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I'm a newbie with Backup Exec 2014 and am having issues setting up a job using client side deuplication.

My setup is Backup Exec 2014 running on Server 2012 R2 with a NAS as the deduplication drive. The job I've created is for a Server 2003 machine and when client side deduplication is enabled within the job I am getting is:

Client-side deduplication is enabled for this job, but it could not be used. Please check this link for additional information:
http://entsupport.symantec.com/umi/V-79-18273.

I've looked at the the following article for help but it didn't really help:

http://www.symantec.com/business/support/index?page=content&id=TECH77683

It does say to:

"Configure the Remote Agent with Deduplication on the agent that is being backed up.

1. Go to the Devices tab in Backup Exec console.
2. Right click on the media server node in question and select the Add Remote Agent for Deduplication menu item.
3. Specify the Server Name for the Remote Agent that is being configured and select Ok.

Note: Backup Exec will prompt to restart the services before this configuration takes effect.

Restart the Backup Exec services on the media server and run the job again. Verify that it completes successfully with the deduplication feature working as desired"

However, I don't think these instructions match anything I'm seeing in BE 2014. Can someone tell me if these instrucitons are correct for BE 2014 and if not is there anything special I need to do with regards to the client agent for deduplication?

Thanks!

0xe000fe30 - NDMP Communications Failure

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I get this every so often on a NDMP job.

The event viewer on the media server shows

"The job failed with the following error: The NDMP subsystem reports that a request cannot be processed because it is in the wrong state to service the request."

With the job erroring out with

"V-79-57344-65072 - A communications failure has occurred. Remote Agent not detected on netappclusterdevice:10000. "

I read this article

http://www.symantec.com/business/support/index?pag...

but states to update the agent, this is a NetApp Cluster with OnTap 8.2.2 so there is no agent. Yes, we currently backing up a cluster, with 95% success. We do have issues with this error being one.

Of course it won't detect a remote agent as it is a NDMP device. but if I had to guess it isn't detecting NDMP at all at that point right? also, if I just re-run the job it usually runs fine. I believe it usually happens when 4 NDMP jobs are running at once.

Anybody else experience anythig like this? just chekcing before I talk to india......lol

Backups are failing after changing the switch - mainly system backups are failing.

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Dear Team,

We have Symantec exec2012. We recently changed the old cisco switch to new cisco switch and now backups are failing giving communication failure error.

Old and new switches are 1G switches. The backups are mainly failing in system state. I have attached the logs here.

BENGINE:  [01/05/15 10:05:55] [12984]     [loops]              - RABackupBSDProcessor: MessagePumpAndWiatForResults() returned -536805635 (0xe000fefd)
BENGINE:  [01/05/15 10:05:55] [12984]     [ndmp\ndmpcomm]      - ERROR: 13 Error: Invalid state to process request
BECAT:    [01/05/15 10:05:55] [5696]     [3]   [CatRealBuild::BlockBad::5726]  BlockBad...
BECAT:    [01/05/15 10:05:55] [5696]     [5]   [THEFHBuilder::BlockBad] setStatusOnObjectAndAncestors() return false for record(12)
BENGINE:  [01/05/15 10:05:55] [12984]     [server]             + backupjob.cpp (3303):
BENGINE:  [01/05/15 10:05:55] [12984]     [server]             | BackupJob::Failed was called for BSD '\\think-adv04.think.local\System?State'
BENGINE:  [01/05/15 10:05:55] [12984]     [server]             + job.cpp (7211):
BENGINE:  [01/05/15 10:05:55] [12984]     [server]             | Critical volume error: 0xe000ff15 while processing: \\think-adv04.think.local\System?State (0x000000000D2733C0)
BENGINE:  [01/05/15 10:05:55] [12984]     [server]             + job.cpp (7230):
BENGINE:  [01/05/15 10:05:55] [12984]     [server]             | Logging first critical volume error to job log.
BENGINE:  [01/05/15 10:05:55] [12984]     [server]             + job.cpp (1337):
BENGINE:  [01/05/15 10:05:55] [12984]     [server]             | Creating new history detail record for resouce container: \\think-adv04.think.local

Please suggest.

Thank You,


Overwriting and Appending to tapes

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Hi, I am using BE 2014. I have two tapes in my autoloader. For tape A the "Overwrite Protected Until" column says 25 Jan 2015 and for the tape B it is 20 Jan 2015. For both the tapes the "Appendable Until" column says Not appendable. When I run a backup job now the backup is done to tape B. My concern is once the tape B gets full what will happen to the backup jobs. Are they going to overwrite the contents on tape B or use tape A? I do not want to overwrite the contents on tape B as I am taking one time backups which I want to store for life time.

Any documents which explains how the tapes are used?

Why Backupexec crashes if you restart server ?

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Hello!

Can someone explain it to me, why Backupexec 2010 R3 crashes when windows installs updates and then restarts itself while jobs are running ?
The same happens if you manualy restart server while jobs are running.

If you are lucky, simple service restart helps, if you arent u have to reinstall the backupexec.

Happens on win 2003 servers

Happens on win 2008 servers  

Happens on win 2012 servers. 

I dont get it, The program costs a lot of money and it can`t survive simple server restart.

I`m responsible for more than 30 servers with backupexec and its always the same. If Backupexec doesn`t work check when the server was restarted and in 95% of cases the reason for backupexec fail is server restart.

Best regards

Andrej

Delete old catalogs

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Hi

We had a storage dataloss on our deduplication storage. We created a new storage to host a new deduplication storage.

As Backup Exec can only host one deduplication storage, I needed to delete the old one from the interface. It never really finished. The old deduplication storage disappeared from interface, but delete task was still running after a few hours.

I was able to create the new deduplication storage and restart backups but old catalogs are still there as delete task never finished.

Is there a way to delete old catalogs to prevent Backup Exec to show me that I can restore Data that dont exist anymore as old dedup storage was lost ?

Backing Up Oracle Databases

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Hello,

in our BE 2014 SP1 server environment  I have setup a GRT backup job for a VM Server hosting Oracle 10g2 database. In this server the BE Agent for application and databases has also installed.

My question is related to the deletion of archive log files

AFAIK there's no such option in backup job definitions (as the selectable one into the job definitions when we setup a backup job using the agent for windows) when we need to backup the VM.

Is there any way to do this using the same backup job?

Thx in advance

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Final error: 0xe00084f8 - The network connection to the Backup Exec Remote Agent has been lost. Check for network errors. Final error category: Resource Errors

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Hello people

am backing up a total of 900GB of data to tape.

when it backup's a total of 23GB it stops and gives the following error

Final error: 0xe00084f8 - The network connection to the Backup Exec Remote Agent has been lost. Check for network errors. Final error category: Resource Errors

how can i trouble shoot this?

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